Basic Service

➤ Exclusive Agent: Chunghwa Telecom
➤ Multiple Local Numbers in a CHT SIM Card
➤ Auto-Forwarding Among Your Local Numbers
➤ Solution for Low-cost Roaming Charges

What is Universal Card Service Countries Who Should Apply How to Apply User Guide

What is Universal Card

Multiple Local Numbers in One SIM Card

A CHT SIM card includes local mobile numbers of Taiwan, Hong Kong, China, Singapore, Thailand and Indonesia. Apply all these numbers immediately at CHT stores.

Auto-Forwarding Among Your Local Numbers

Always receive incoming calls from your customers of various countries wherever you are.

No need to setup branch office locally, you can use Universal Card's local numbers as business and service hotline.

Solution for High Roaming Charges

Save up to 70% roaming charge within Universal Card service countries.

Universal Card also provides data service with day cap or monthly fee in many countries.

Exclusive Agent: Chunghwa Telecom

Universal Card service is applicable to CHT 4G subscribers. Apply now at all the CHT stores!


Service Countries

Serving with Your Permanent or Dynamic-Assigned Local Numbers

China, Hong Kong, Macau, Singapore, Indonesia, Thailand

Roaming by Your Hong Kong Mobile Number at Favorite Rate

Brazil, India, Russia, Japan, Korea, Malaysia, Philippine, Australia, U.K., Germany, France, Netherlands, Italy, Austria, USA, Canada


Who Should Apply

Who need to travel to other countries frequently.

You don't need to subscribe or buy local SIM cards. Sign up Universal Card with local numbers, you can keep seamless connection with local and home countries wherever you are, while you can also save high roaming fee.

Even though you don't travel a lot, you can tell customers your local number which keep you connected easily.

●Financial service representatives: Let VIP call to your local numbers while they are abroad, and you can answer it in Taiwan, provide financing service in time and save VIP's cost and troublesome to call you abroad.

●International e-commerce vendors: You can publish your local number for local service, to give customer higher confidence to make a deal.

●Local office service lines: In the initial stage of developing international market, before you settle down to register a local company, rent office, hire employees, subscribe telephony service, etc., you can use Universal Card's local number as your service number, to let customer reach you easily, to facilitate your local market development.


How to Apply

For personal

Please bring two photo IDs and visit CHT stores to subscribe Universal Card service.

  For Taiwan Citizen For Alien
Primary ID National ID Card Passport or Residential Permission
secondary ID Health Insurance Card or Driver License Residential Permission, Health Insurance Card or Driver License
ID for Real-name Registration of China Number Mainland travel permit for Taiwan residents (MTP) Passport
ID for Real-name Registration of Other Local Numbers Passport Passport

For enterprise

Please bring the following certificates and visit CHT stores, or contact your CHT account manager to subscribe Universal Card service.

(1) Business Registration Certificate

(2) National ID card of business owner

(3) Company stamp and owner's stamp

(4) Agent's two photo ID (original)

(5) Individual user's MTP for real-name registration of China numbers (One MTP can register up to 5 China numbers.)

(6) Individual user's passport for real-name registration of other local numbers


User Guide

Video

〔Mobile Phone Lite〕

Re-boot phone after landing International Calls and Callback Data APN setting

〔Full HD version〕

Re-boot and Data APN setting
International Calls and Callback

Text

Using Universal Card is almost the same as normal SIM card, except:

Universal Card Service Activation

Within 1 hour after applying Universal Card, service will be activated and set for call forwarding automatically. A short message with a list of your new foreign mobile numbers will be sent to your CHT mobile number, which means all your Universal Card foreign numbers are directly connected to you wherever you are. For example, your friends in China can call your China number, and it will be accessible to you regardless of your location.

 

Auto-Forwarding

Your CHT and Universal Card numbers are auto forwarded to your active number. Any calls to your CHT number, or any of your Universal Card numbers, will be forwarded to you.

 

Re-boot your mobile phone after landing

When you arrive Universal Card service country, please power on your handset and "Welcome to Universal Card" message will be displayed on your handset.

For example, While in China, your local number +86139xxxxxxxx will be shown on the home screen of your handset (Note: some mobile phone models may not support this feature.)

 

Making Local Calls

Please dial the number directly without adding county code.

For example, to call the mobile number 6640-1234 in Hong Kong, simply dial 6640-1234 and press send.

 

Making International calls

Please use international format 【<+>】 to make international calls.

For example, to call the Taiwan mobile number 0912-345-678, simply dial +886-912-345-678.

Note: Universal Card will connect your international call with “Smart Call-back” function as following steps:

 

Sending SMS

Sending SMS is the same as making phone call.

Note: Universal Card does not support sending short code or reply verification SMS from service countries.

 

Voice Mailbox (default is off)

When you are in Universal Card service countries, any missing call will be notified by a 'miss call alert' SMS at free of charge. If you would like to turn on Universal Card voice mailbox service instead of using 'miss call alert', please contact +886-972-900-107. Please be noted that you will be charged at the rate of receiving a local call for message that leaving in your voice mailbox. Meanwhile, you can dial < **133##>to retrieve voice message when you are roaming with Universal Card, and you will be charged at the rate of making a local call.

*Please note: While you are in Taiwan, receiving calls or voice message to your CHT voice mailbox that was forwarded from Universal Card local numbers, there will be a charge of 'follow me to home'.


Use Tips Payment Real-Name Registration Contact Us

Use Tips

How to make sure my Universal Card service subscription has been completed?

1.CHT service counter shall give you a new SIM card. Please insert the SIM card to your handset as you did for any SIM card, and then power on your handset.

2.Usually within one hour, you will receive a SMS notification with your Hong Kong number after service has been successfully activated.

3.If you have applied any permanent number for other countries, you will receive separated SMS to notify your local number as well upon the process has completed.

4.If you did not apply permanent number for other countries, our system will send you a welcome SMS with your temporary number after you power on your handset after landing.

Notes of Caller ID and how to dial

1.When you're abroad, if you cannot directly make a call through the phone contacts or address book; or if the incoming caller ID doesn't show up as it's in the phone contacts, we recommend you to modify all the numbers in the phone contacts or address book with international format, for example for the phone number 0928000107 please modify it in your address book to +886928000107.

2.Local numbers of your Universal Card will be displayed as caller ID when you make a call overseas. Therefore you may print the numbers on your business card or E-mail signature when you've applied permanent local mobile numbers.

※When you make a local call by dialing international format, ie. with the country code in the dialing prefix, the call remains charged at local rate instead of international rate.


Payment

*All charges of Universal Card will be billed along with CHT bill with call details. The payment method is the same as you did for your CHT bill. Bill statement sample is as following:

Bill Statement Sample

Call Detail Records Sample


Real-Name Registration

According to Real-Name Registration of regulatory requirements in the service countries, please provide your Chunghwa Telecom mobile number and required documents as soon as possible to us by e-mail: CRM@sim2travel.com. If not provided, your China number will be suspended.

Should you have any questions please contact +886-972-900-107.

Which documents do I need to provide for real-name registration?

Nationality of subscribers Required Documents
For China Number For Other Numbers
For Taiwan citizen Mainland travel permit for Taiwan residents (MTP) Passport
HK and Macao residents Home Return Permit or Home Visit Permit (traditional Chinese: 回鄉證)
Chinese residents The second generation of resident identification card of the People's Republic of China
For Alien Passport

Note:Enterprise users subscribing the service under your company still needs to provide your MTP for real-name registration of China numbers. One MTP can register up to 5 China numbers. Real-name Registration Fee is subject to the number of local mobile numbers, e.g., apply for five numbers, the fee is 5*NT$200=NT$1,000).

What if I don't have a MTP?

If you are a citizen of the Republic of China, please apply for a MTP as soon as possible and provide the photocopy to Sim2Travel for real-name registration. If you are a foreigner, please provide a passport copy to us.

What should I do if the MTP expires?

Please provide a copy of your existing MTP to us first, and please apply for a new MTP as soon as possible, then provide a new photocopy to us to update real-name registration.

What should I provide to Sim2Travel to register the permanent mobile number applied under company?

Please provide a copy of MTP (or passport of the foreigner) of the user who will be using the permanent mobile number.

What if there is no fixed user for the permanent mobile number applied under company?

Please designate a representative user and provide a copy of his MTP (or a passport of a foreigner) to us. One MTP can register up to 5 China numbers.

What happens if I don't provide MTP?

If your MTP is not provided, permanent mobile number you applied will not be activated.

Can the provided copy of the document be added for specific purposes only?

Yes, you can add "For Universal Card's Real-Name Registration Use Only", but please do not overwrite your name and ID number.

Can I provide the required documents of real-name registration directly to local CMCC stores?

No, Universal Card's China number is specially assigned number segment, which CMCC stores will not handle its real-name registration.

When can I start using my China number?

If you apply for the China number, you must provide the required document as specified in this website. Lead time for real-name registration is subject to the operation time of CMCC.

What documents should I provide if i am not a Taiwan citizen?

For Alien:Passport

HK and Macao residents:Home Return Permit or Home Visit Permit (traditional Chinese: 回鄉證)

China residents:The second generation of resident identification card of the People's Republic of China

Are there other countries require "Real-Name Registration"?

Singapore. You should provide a passport copy to us by email.

Why do you charge "Real-Name Registration Fee" for the permanent mobile numbers? What is the cost?

Real-name registration procedure is required by certain country according to its telecom regulation authority due to security reasons. The charge of each mobile number is NT$200.

How to pay the "Real-Name Registration Fee"?

Please pay cash at the CHT service counters or pay it with CHT monthly bills. The countries requiring Real-Name Registration Fee are China and Singapore.

When applying for the permanent mobile numbers which countries require Real-Name Registration, if the documents required are not provided, can the permanent mobile number be used normally?

If the documents required are not provided, it is deemed that the "Real-Name Registration" has not been completed thus the permanent mobile number would not be activated normally. For such case, user will be assigned another temporary mobile number in the Universal Card service country after landing.

With the same CHT subscriber's ID card, what is the need to pay Real-Name Registration Fee again?

(Case 1) Other CHT mobile numbers under the same ID: If the subscriber applies for Universal Card's permanent mobile numbers which require Real-Name Registration, he needs to carry out the registration procedure and pays the fee accordingly.

(Case 2) The same CHT mobile number under the same ID: If the subscriber newly applies for Universal Card's permanent mobile numbers, he needs to carry out the registration procedure and pays the fee accordingly.

If you only apply for China permanent mobile number of Universal Card, can you only provide a copy of the MTP?

Yes, Taiwan citizen applying for China permanent mobile number needs to provide a copy of his MTP to us.


Contact Us

Universal Card Facebook

  Hong Kong China(Beijing,Shanghai,Guangdong) China(Other Provinces) Macau Singapore Thailand Indonesia Japan South Korea USA Canada Austria, France, Germany, Italy, Netherlands, U.K. Brazil, India Russia Australia Malaysia Philippines Taiwan Note

Hong Kong(CMHK)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in Hong Kong 3.430 
To Taiwan 13.730 
To China 7.620 
To Singapore, Macau and Thailand 9.110 
To Indonesia 12.430 
To other countries Zone 0 14.780 
Zone 1 17.560 
Zone 2 20.330 
Zone 3 23.100 
Zone 4 25.870 
Zone 5 28.640 
Special Zone 121.040 
Received a call Received a local call from Hong Kong number 3.430 
Received from Taiwan, China numbers Local Airtime 3.430 
IDD Transit 5.660 
Received from Singapore numbers Local Airtime 3.430 
IDD Transit 9.000 
Received from Thailand and Indonesia numbers Local Airtime 3.430 
IDD Transit 9.000 
SMS Send to Taiwan 5.030 
Send to other countries 5.350 
 

China(Beijing, Shanghai, Guangdong)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in China 2.990 
To Taiwan and Hong Kong 4.990 
To Macau, Singapore and Thailand 9.110 
To Indonesia 9.110 
To other countries Zone 0 14.780 
Zone 1 17.560 
Zone 2 20.330 
Zone 3 23.100 
Zone 4 25.870 
Zone 5 28.640 
Special Zone 121.040 
Received a call Received a local call from China number 2.990 
Received from Taiwan numbers Local Airtime 2.990 
IDD Transit 2.000 
Received from Hong Kong and Singapore numbers Local Airtime 2.990 
IDD Transit 9.000 
Received from Thailand and Indonesia numbers Local Airtime 2.990 
IDD Transit 9.000 
SMS Send to Taiwan 3.800 
Send to other countries 5.940 
 

China(Other Provinces)

Call Type Tariff
(NT$/minute)
Make a Call Make a Local Call in China 4.990 
To Taiwan and Hong Kong numbers 7.990 
To Macau, Singapore and Thailand numbers 9.110 
To Indonesia numbers 9.110 
To other countries Zone 0 15.710 
Zone 1 18.480 
Zone 2 21.250 
Zone 3 24.020 
Zone 4 26.800 
Zone 5 29.570 
Special Zone 121.970 
Received a call Received a local call from China number 4.990 
Received from Taiwan numbers Local Airtime 4.990 
IDD Transit 3.000 
Received from Hong Kong and Singapore numbers Local Airtime 4.990 
IDD Transit 9.000 
Received from Thailand and Indonesia numbers Local Airtime 4.990 
IDD Transit 9.000 
SMS Send to Taiwan 3.800 
Send to other countries 5.940 
 

Macau(CTM)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in Macau 6.530 
To Taiwan 18.880 
To Thailand and Indonesia 18.880 
To China, Hong Kong and Singapore 17.420 
To other countries Zone 0 20.790 
Zone 1 23.100 
Zone 2 27.720 
Zone 3 30.030 
Zone 4 32.340 
Zone 5 34.650 
Special Zone 127.050 
Received a call Received a local call from Macau number 6.440 
Received from Taiwan, China numbers Local Airtime 6.440 
IDD Transit 7.000 
Received from Hong Kong and Singapore numbers Local Airtime 6.440 
IDD Transit 9.000 
Received from Thailand and Indonesia numbers Local Airtime 6.440 
IDD Transit 9.000 
SMS Send to Taiwan 5.250 
Send to other countries 5.940 
 

Singapore(StartHub)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in singapore 4.620 
To Taiwan 12.010 
To China, Hong Kong, Macau, Thailand and Indonesia 12.940 
To other countries Zone 0 12.940 
Zone 1 15.710 
Zone 2 18.940 
Zone 3 21.710 
Zone 4 24.950 
Zone 5 27.720 
Special Zone 125.660 
Received a call Received a local call from Singapore number 4.620 
Receives from Taiwan, China, Hong Kong numbers Local Airtime 4.620 
IDD Transit 6.930 
Receives from Thailand and Indonesia numbers Local Airtime 4.620 
IDD Transit 9.000 
SMS Send to Taiwan 4.620 
Send to other countries 4.620 
 

Thailand(AWN/AIS)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in Thailand 8.950 
To Taiwan 19.550 
To China, Hong Kong, Macau, Singapore and Indonesia 19.550 
To other countries Zone 0 20.850 
Zone 1 25.550 
Zone 2 29.850 
Zone 3 34.550 
Zone 4 39.250 
Zone 5 43.850 
Special Zone 137.850 
Received a call Received a local call from Thailand number 8.950 
Received from Taiwan, China numbers Local Airtime 8.950 
IDD Transit 7.000 
Received from Hong Kong and Singapore numbers Local Airtime 8.950 
IDD Transit 7.000 
Received from Indonesia numbers Local Airtime 8.950 
IDD Transit 9.000 
SMS Send to Taiwan 8.000 
Send to other countries 10.000 
 

Indonesia(Indosat)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in Indonesia 9.490 
To Taiwan 29.550 
To China, Hong Kong, Macau, Singapore, Thailand 19.550 
To other countries Zone 0 20.220 
Zone 1 24.710 
Zone 2 29.200 
Zone 3 33.690 
Zone 4 38.190 
Zone 5 42.680 
Special Zone 134.770 
Received a call Received a local call from Indonesia number 7.120 
Received from Taiwan numbers Local Airtime 7.120 
IDD Transit 7.000 
Received from China numbers Local Airtime 7.120 
IDD Transit 7.000 
Received from Hong Kong,Thailand and Singapore numbers Local Airtime 7.120 
IDD Transit 9.000 
SMS Send to Taiwan 4.600 
Send to other countries 8.000 
 

Japan(SoftBank)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in Japan 9.000 
To Taiwan, China and Hong Kong 18.000 
To Macau, Singapore and Thailand 18.000 
To Indonesia 18.000 
To other countries Zone 0 21.000 
Zone 1 24.000 
Zone 2 27.000 
Zone 3 30.000 
Zone 4 33.000 
Zone 5 37.000 
Special Zone 120.000 
Received a call Received from Hong Kong, Taiwan number 9.000 
Received a call from China, Singapore, Thailand, Indonesia number 13.000 
SMS Send to Taiwan 4.000 
Send to other countries 8.000 
 

South Korea(KT)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in South Korea 15.000 
To Taiwan 15.000 
To China, Hong Kong and Macau 20.000 
To Singapore, Thailand and Indonesia 20.000 
To other countries Zone 0 23.000 
Zone 1 26.000 
Zone 2 29.000 
Zone 3 32.000 
Zone 4 35.000 
Zone 5 38.000 
Special Zone 126.000 
Received a call Received from Hong Kong, Taiwan number 15.000 
Received from China, Singapore, Thailand and Indonesia number 18.000 
SMS Send to Taiwan 8.000 
Send to other countries 8.000 
 

USA(AT&T)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in USA 4.000 
To Taiwan 10.000 
To China, Hong Kong, Macau, Singapore, Thailand and Indonesia 10.000 
To other countries Zone 0 15.000 
Zone 1 20.000 
Zone 2 25.000 
Zone 3 30.000 
Zone 4 35.000 
Zone 5 40.000 
Special Zone 120.000 
Received a call Received from Taiwan numbers 4.000 
Received from China ,Hong Kong and Singapore,Indonesia numbers 10.000 
Received from Thailand numbers 15.000 
SMS Send to Taiwan 8.000 
Send to other countries 10.000 
 

Canada(Bell or Telus)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in Canada 18.200 
To Taiwan 25.200 
To China, Hong Kong, Macau, Singapore, Thailand and Indonesia 25.200 
To other countries Zone 0 28.800 
Zone 1 32.400 
Zone 2 36.000 
Zone 3 39.600 
Zone 4 43.200 
Zone 5 46.800 
Special Zone 126.000 
Received Received from Hong Kong numbers 16.200 
Received from Taiwan, China numbers 18.200 
Received from Singapore numbers 21.600 
Received from Thailand and Indonesia numbers 25.200 
SMS Send to Taiwan 8.000 
Send to other countries 10.000 
 

Austria(T-Mobile or Orange), France(Orange or SFR or Bouygues Telecom), Germany(T-Mobile or Telefonica), Italy(TIM or WIND), Netherlands(T-Mobile or Vodafone), U.K.(Orange or T-Mobile or Telefonica)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in Austria, France, Germany, Italy, Netherlands or U.K 7.500 
To Taiwan 20.000 
To China, Hong Kong, Macau, Singapore, Thailand and Indonesia 20.000 
To other countries Zone 0 23.000 
Zone 1 26.000 
Zone 2 29.000 
Zone 3 32.000 
Zone 4 35.000 
Zone 5 38.000 
Special Zone 120.000 
Received a call Received from Hong Kong numbers 10.000 
Received from Taiwan, China, Singapore, Thailand, Indonesia numbers 13.000 
SMS Send to Taiwan 8.000 
Send to other countries 9.000 
 

Brazil(Vivo or Oi), India(Vodafone or Aircel)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in Brazil or India 15.000 
To Taiwan 20.000 
To China, Hong Kong, Macau, Singapore, Thailand, Indonesia 20.000 
To other countries Zone 0 25.000 
Zone 1 30.000 
Zone 2 35.000 
Zone 3 40.000 
Zone 4 45.000 
Zone 5 50.000 
Special Zone 110.000 
Received a call Received from Hong Kong numbers 15.000 
Received from Taiwan, China, Singapore, Thailand, Indonesia numbers 20.000 
SMS Send to Taiwan 6.000 
Send to other countries 8.000 
 

Russia(MegaFon or MTS)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in Russia 15.000 
To Taiwan 20.000 
To China, Hong Kong, Macau, Singapore, Thailand, Indonesia 20.000 
To other countries Zone 0 25.000 
Zone 1 30.000 
Zone 2 35.000 
Zone 3 40.000 
Zone 4 45.000 
Zone 5 50.000 
Special Zone 110.000 
Received a call Received from Taiwan numbers 15.000 
Received from Hong Kong, China, Singapore, Thailand, Indonesia numbers 20.000 
SMS Send to Taiwan 6.000 
Send to other countries 8.000 
 

Australia(Optus)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in Australia 10.000 
To Taiwan, China and Hong Kong 20.000 
To Macau, Singapore, Thailand and Indonesia 20.000 
To other countries Zone 0 25.000 
Zone 1 30.000 
Zone 2 35.000 
Zone 3 40.000 
Zone 4 45.000 
Zone 5 50.000 
Special Zone 110.000 
Received a call Received a local call from Hong Kong, Taiwan numbers 15.000 
Received a call from China, Singapore, Thailand, Indonesia numbers 20.000 
SMS Send to Taiwan 8.000 
Send to other countries 8.000 
 

Malaysia(DiGi)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in Malaysia 10.000 
To Taiwan 15.000 
To China, Hong Kong, Macau, Singapore, Thailand, Indonesia 20.000 
To other countries Zone 0 25.000 
Zone 1 30.000 
Zone 2 35.000 
Zone 3 40.000 
Zone 4 45.000 
Zone 5 50.000 
Special Zone 110.000 
Received a call Received a local call from Taiwan number 15.000 
Received a call from Hong Kong, China, Singapore, Thailand and Indonesia numbers 20.000 
SMS Send to Taiwan 6.000 
Send to other countries 8.000 
 

Philippines(Globe)

Call Type Tariff
(NT$/minute)
Make a Call Make a local call in Philippines 4.000 
To Taiwan 15.000 
To China, Hong Kong, Macau, Singapore, Thailand, Indonesia 15.000 
To other countries Zone 0 21.000 
Zone 1 24.000 
Zone 2 27.000 
Zone 3 30.000 
Zone 4 33.000 
Zone 5 37.000 
Special Zone 120.000 
Received a call Received from Hong Kong numbers 10.000 
Received a call from Taiwan, China, Singapore, Thailand and Indonesia numbers 15.000 
SMS Send to Taiwan 6.000 
Send to other countries 8.000 
 

Taiwan(Forward to CHT number)

Call Type Tariff
(NT$/minute)
Received a call from China adapter to Taiwan number 5.990 
from Hong Kong or Singapore adapter to Taiwan 10.870 
from Thailand or Indonesia adapter to Taiwan number 13.180 
 

Price Plan

  • Monthly Fee: NT$50 (including Hong Kong permanent number)
  • Permanent Numbers per country: NT$50/country (China/Singapore/Thailand/Indonesia)
  • SIM card & setup fee: NT$150 till Dec. 31st, 2019 (original price is NT$450)
  • Setup fee after the 2nd applicataion if ever cancelled Universal Card service: NT$150/per application
  • Service Change Fee: NT$200/per item
  • SIM card Fee: NT$300/SIM
  • Number User Authentication Fee: NT$200/per item (Applicable country: China and Singapore)
  • ※Universal Card service does not require a committed contract to be signed.

Note

  1. Blue Ocean Alliance countries of Universal Card (with local number-By regulations, the calling number in that country must be the local number. So, in Taiwan, our local numbers of alliance countries are not for calling and message, but for answering incoming calls and receiving SMS only):Currently including China, Hong Kong, Macau, Singapore, Thailand and Indonesia.
  2. Favourable rates provided in Australia, Austria, Brazil, Canada, France, Germany, India, Italy, Japan, Malaysia, Netherlands, Philippines, Russia, South Korea, UK, USA.(roaming with Hong Kong number; without local number)
  3. The rate of receiving a call from your another country's number is :local airtime + IDD transit; i.e., If you received a call to your Taiwan number while you are in HK, the per minute rate is :Local Airtime in HK + IDD transit (from Taiwan to HK)= NT$ 3.43/min + 5.66/min = NT$ 9.09/min.
  4. One-time charge (SIM change, service change fees and set-up fee, etc.) is not refundable.
  5. The toll free calls will be charged at local or IDD rate when you are roaming in Universal Card service country.
  6. Universal Card does not support sending short code or reply verification SMS from service countries.
  7. The call back function of international calls is subject to your handset models.
  8. Unreachable Call will not be charged.
  9. Due to the fluctuation of currency exchange rate, the rate table may be changeed without prior notice.
  10. In addition to forwarding fee, there will be a romaing charge of receiving calls that was forwarded from your local numbers when you are using CHT normal roaming.
  11. Voice call is charged by minute.
  12. Your Universal Card service charge will be billed by CHT billing cycle, however Sim2Travel/Universal Card service may adjust it when necessary.
  13. International roaming rates will be subjected to change roaming partners without prior notice. Please refer to Sim2travel/Universal Card service website for the most updated tariffs.
  14. Please be noted that international call via call back is not available in Zhangjiajie, Feng Huang City, Dunhuang, Huanglong Plateau of China as local switches do not support. If you need make international call in these areas, please switch to CHT normal roaming mode to call(switch back to Universal Card service mode after international calls end). Calling to local and receiving call in these areas is available. Please contact: +86-139-1048-4090 for any queries.
  15. When you send SMS to local number in China, the receiver will see your Hong Kong number.
  16. When the caller dials your Universal Card numbers, the transfer fee will still be incurred when the callee fails to answer and transfers to the voicemail of Chunghwa.
  17. Above rate is effective from 2019/06/01.
 

Other Area

Zone 0
ALGERIA AMERICAN SAMOA AMERICAN SAMOA-MOBILE ANDORRA ANGOLA ANGOLA-MOBILE
ARGENTINA ARUBA AUSTRIA AUSTRIA-MOBILE BAHRAIN BAHRAIN-MOBILE
BANGLADESH BANGLADESH-MOBILE BELGIUM BERMUDA BERMUDA-MOBILE BHUTAN
BHUTAN-MOBILE BOTSWANA BRUNEI BRUNEI-MOBILE BULGARIA BULGARIA-MOBILE
CHILE COSTA RICA COSTA RICA-MOBILE CROATIA CROATIA-MOBILE CYPRUS
CZECH REPUBLIC CZECH REPUBLIC-MOBILE DENMARK DENMARK-MOBILE DOMINICAN REP. DOMINICAN REP.-MOBILE
ECUADOR EGYPT FAROE IS. FINLAND FINLAND-MOBILE FRENCH ANTILLES-MARTINIQUE
FRENCH GUIANA GREECE GREECE-MOBILE GUAM HUNGARY HUNGARY-MOBILE
ICELAND ICELAND-MOBILE IRAN IRAN-MOBILE IRISH REP.-MOBILE ISRAEL
ISRAEL-MOBILE ITALY ITALY ITALY-MOBILE ITALY ITALY-MOBILE
KUWAIT KUWAIT-MOBILE LAOS LAOS-MOBILE LEBANON LIECHTENSTEIN
LITHUANIA LITHUANIA-MOBILE LUXEMBOURG MALTA MALTA-MOBILE MARIANA IS.-SAIPAN
MEXICO MEXICO-MOBILE MONACO MONGOLIA MONGOLIA-MOBILE MOZAMBIQUE
NEPAL NEPAL-MOBILE NETHERLANDS NETHERLANDS-MOBILE NEW ZEALAND NIGERIA
NIGERIA-MOBILE NORWAY OMAN PAKISTAN PAKISTAN-MOBILE PANAMA
PARAGUAY PARAGUAY-MOBILE PERU-MOBILE POLAND POLAND-MOBILE PORTUGAL
PORTUGAL-MOBILE PUERTO RICO PUERTO RICO-MOBILE REUNION IS. ROMANIA ROMANIA-MOBILE
S.AFRICA S.AFRICA-MOBILE SAUDI ARABIA SLOVENIA SPAIN SRI LANKA-MOBILE
SWEDEN SWEDEN-MOBILE SWITZERLAND SYRIA TURKEY TURKMENISTAN
URUGUAY UZBEKISTAN VENEZUELA VENEZUELA-MOBILE VIETNAM VIETNAM-MOBILE
VIRGIN IS.-AMERICAN ZAMBIA ZIMBABWE USA CANADA GERMANY
U.K. FRANCE JAPAN SOUTH KOREA AUSTRALIA AUSTRALIA
MALAYSIA BRAZIL RUSSIA      
Zone 1
ALBANIA ANGUILLA BRITISH VIRGIN IS.-TORTOLA CAMBODIA CAMBODIA-MOBILE EGYPT-MOBILE
GEORGIA GEORGIA-MOBILE GUATEMALA GUATEMALA-MOBILE HONDURAS REP. HONDURAS REP.-MOBILE
IRISH REP. KENYA KENYA-MOBILE KYRGYZSTAN KYRGYZSTAN-MOBILE MALAWI
MONTENEGRO NAMIBIA NETHERLANDS ANTILLES NETHERLANDS ANTILLES-MOBILE NICARAGUA PANAMA-MOBILE
QATAR SAUDI ARABIA-MOBILE SLOVAK REPUBLIC SRI LANKA ST.MAARTEN ST.MAARTEN-MOBILE
SYRIA-MOBILE TAJIKISTAN TAJIKISTAN-MOBILE UNITED ARAB EMIRATES UNITED ARAB EMIRATES-MOBILE YEMEN REPUBLIC
YEMEN REPUBLIC-MOBILE ZAMBIA-MOBILE        
Zone 2
ANDORRA-MOBILE ANTIGUA ANTIGUA-MOBILE ARMENIA ARMENIA-MOBILE BAHAMAS
BAHAMAS-MOBILE BARBADOS BELGIUM-MOBILE BOLIVIA BOLIVIA-MOBILE BOTSWANA-MOBILE
CAYMAN IS. CAYMAN IS.-MOBILE CHILE-MOBILE COLOMBIA COLOMBIA-MOBILE CYPRUS-MOBILE
EL SALVADOR FAROE IS.-MOBILE FIJI IS. FIJI IS.-MOBILE FRENCH ANTILLES-GUADELOUPE FRENCH ANTILLES-MARTINIQUE-MOBILE
GHANA GHANA-MOBILE GIBRALTAR LEBANON-MOBILE LIECHTENSTEIN-MOBILE LUXEMBOURG-MOBILE
MAURITIUS MAURITIUS-MOBILE NAMIBIA-MOBILE NORWAY-MOBILE PALESTINE PALESTINE-MOBILE
PHILIPPINES PHILIPPINES-MOBILE QATAR-MOBILE SWAZILAND TRINIDAD & TOBAGO TRINIDAD & TOBAGO-MOBILE
TURKEY-MOBILE UKRAINE UKRAINE-MOBILE URUGUAY-MOBILE    
Zone 3
AFGHANISTAN AFGHANISTAN-MOBILE ANGUILLA-MOBILE ARGENTINA-MOBILE ARUBA-MOBILE AZERBAIJAN
BARBADOS-MOBILE BELIZE BELIZE-MOBILE BENIN BENIN-MOBILE BRITISH VIRGIN IS.-MOBILE
CAMEROON CAMEROON-MOBILE DOMINICA IS. DOMINICA IS.-MOBILE ECUADOR-MOBILE EL SALVADOR-MOBILE
EQUATORIAL GUINEA ERITREA ETHIOPIA ETHIOPIA-MOBILE GIBRALTAR-MOBILE GRENADA
GRENADA-MOBILE GUYANA IRAQ JAMAICA JAMAICA-MOBILE LESOTHO
MALAWI-MOBILE MICRONESIA MICRONESIA-MOBILE MOLDOVA MONTSERRAT MOZAMBIQUE-MOBILE
MYANMAR MYANMAR-MOBILE NEW CALEDONIA NEW ZEALAND-MOBILE NICARAGUA-MOBILE NIGER
NIGER-MOBILE OMAN-MOBILE REUNION IS.-MOBILE ST. VINCENT TURKS&CAICOS IS.  
Zone 4
AZERBAIJAN-MOBILE CAPE VERDE IS. CAPE VERDE IS.-MOBILE CHAD ESTONIA FRENCH GUIANA-MOBILE
FRENCH POLYNESIA FRENCH POLYNESIA-MOBILE HAITI-MOBILE LIBYA LIBYA-MOBILE MACEDONIA
MARSHALL IS. PALAU PALAU-MOBILE PERU RWANDA SENEGAL
SPAIN-MOBILE TANZANIA TANZANIA-MOBILE UGANDA UGANDA-MOBILE  
Zone 5
ALBANIA-MOBILE BELARUS BELARUS-MOBILE BOSNIA BOSNIA-MOBILE COMOROS IS.
COMOROS IS.-MOBILE DEM. REP. OF CONGO DEM. REP. OF CONGO -MOBILE DEM. REP. OF CONGO ESTONIA-MOBILE HAITI
IVORY COAST IVORY COAST-MOBILE LATVIA LATVIA-MOBILE MONACO-MOBILE MONTENEGRO-MOBILE
RWANDA-MOBILE SERBIA SERBIA-MOBILE SURINAM TONGA IS.  
Special Zone
ALGERIA-MOBILE ANTARCTICA ASCENSION BURKINA FASO BURKINA FASO-MOBILE BURUNDI
BURUNDI-MOBILE CENTRAL AFRICAN REP. CENTRAL AFRICAN REP.-MOBILE CHAD-MOBILE CONGO REP. CONGO REP.-MOBILE
COOK IS. CUBA CUBA-MOBILE DIEGO GARCIA EAST TIMOR FALKLAND
GABON GAMBIA GAMBIA-MOBILE GREENLAND GUINEA REP. GUINEA-BISSAU
KIRIBATI LIBERIA MACEDONIA-MOBILE MADAGASCAR-MALAGASY MADAGASCAR-MOBILE MALDIVE IS.
MALDIVE IS.-MOBILE MALI MALI-MOBILE MAURITANIA MOROCCO MOROCCO-MOBILE
N.KOREA NAURU IS. NIUE IS. NORFOLK IS. PAPUA NEW GUINEA PAPUA NEW GUINEA-MOBILE
SAN MARINO SAO TOME & PRINCIPE SENEGAL-MOBILE SEYCHELLES SIERRA LEONE SLOVENIA-MOBILE
SOLOMON IS. SOLOMON IS.-MOBILE SOMALIA SOUTH SUDAN ST.HELENA ST.KITTS
ST.LUCIA ST.PIERRE&MIQUELON SUDAN TOGO TOGO-MOBILE TUNISIA
TUNISIA-MOBILE TUVALU IS. VANUATU VANUATU-MOBILE WALLIS & FUTUNA IS. WALLIS & FUTUNA IS.-MOBILE
WESTERN SAMOA ZIMBABWE-MOBILE