Data Pay-as-you-go and Day Cap

➤One-off application for multi-country data roaming
➤Data day-cap applied automatically. No application required.
➤China high-speed Internet access and normal use in Google, LINE
➤Charged by Day Cap:China, HK, Macao, Japan, South Korea, Indonesia, Malaysia, Philippines, Thailand, Australia, USA, Canada, U.K., France, Germany, Netherlands, Austria, Italy, Russia
➤Charged by Actual Usage: Brazil, India, Singapore

     
 Continent   Location   Operator   Rate 
KB/NTD
 Day Cap   4G Support   Remark 
Asia China CMCC 0.020 288 Yes  
Hong Kong CMHK 0.020 288 Yes  
Macau CTM 0.040 288 Yes till Dec. 31st, 2019
Thailand AWN/AIS 0.020 288 Yes till Dec. 31st, 2019
Indonesia Indosat 0.020 288 Yes till Dec. 31st, 2019
Malaysia DiGi 0.020 288 Yes till Dec. 31st, 2019
Philippines Globe 0.020 288 Yes till Dec. 31st, 2019
Japan SoftBank 0.060 288 Yes till Dec. 31st, 2019
South Korea KT 0.060 288 Yes till Dec. 31st, 2019
North America USA AT&T 0.020 288 Yes till Dec. 31st, 2019
Canada Bell or Telus 0.020 288 Yes till Dec. 31st, 2019
Europe U.K. Orange or T-Mobile or Telefonica 0.018 498 Yes only T-Mobile provide 4G
till Dec. 31st, 2019
France Orange or SFR or Bouygues Telecom 0.018 498 Yes Bouygues Telecom not provide 4G
till Dec. 31st, 2019
Germany T-Mobile or Telefonica 0.018 498 Yes till Dec. 31st, 2019
Italy TIM or WIND 0.018 498 Yes WIND not provide 4G
till Dec. 31st, 2019
Netherlands T-Mobile or Vodafone 0.018 498 Yes T-Mobile not provide 4G
till Dec. 31st, 2019
Austria T-Mobile or Orange 0.018 498 Yes Orange not provide 4G
till Dec. 31st, 2019
Russia MegaFon or MTS 0.010 399 Yes MegaFon not provide 4G
till Dec. 31st, 2019
Oceania Austria Optus 0.008 588 Yes till Dec. 31st, 2019
Asia Singapore StarHub 0.010 N/A Yes  
India Vodafone or Aircel 0.017 N/A Yes Aircel not provide 4G
South America Brazil Vivo or Oi 0.017 N/A Yes  

※Notes:Day cap of data usage is accumulated based on the data consumed during 00:00:00 to 23:59:59, Taiwan Time.
Please click here for voice rate inquiry.
►How to use Universal Card data service?
You can visit CHT Point of sale or call +886-972-900-107 to activate your Universal Card data service.

Check APN setting in your handset:
iPhone
1.【Setting】→【Cellular】→【Cellular Data Options】→ turn on【Data Roaming】,【Enable LTE】choose【Data only】
2.【Setting】→【Cellular】→【Cellular Data Network】→ Input "CMHK" to APN field
Android
1.【Setting】→【Mobile Data】→Turn on【Data Roaming】,【Network Mode】→【4G/GSM/WCDMA Auto】
2.【Setting】→【Mobile Data】→【Access Point Name】→ upper right coner dots icon for more options→【New APN】→ Name:「CMHK DATA」,APN:「CMHK」→ OK
※If you still cannot connect to the Internet after the APN has been changed to “CMHK”, please reboot your handset to force the new APN to be in effect.
※Because various local signal coverage, your experience may not be the same as using Chunghwa network in Taiwan.
※The data service fee for using Universal Card is different from the service charge for you using Chunghwa Telecom in Taiwan. Please use it with caution.
※Universal Card no support VoLTE yet, please turn off to keep signal stability.
※If you want use【Chunghwa Telecom Roaming】Data service, please refer to【Service】→【Download】→【User Manual】to find Model switch procedure, or call customer service for assist.

►If I travel to more than one country in a day, how you will charge for day cap?
1.Round trip in different countries on the same day, such as between Hong Kong and China, or Macau and China, Day cap of data usage will be accumulated by operators.
2.Somewhere in between (neighborhood of border), such as between Macau and Zhuhai, it's recommanded to select mobile operator manually to be [CMCC] or [CTM] to avoid receiving the signal of the other one and being charged by different day cap.

►Why suddenly lost data connection while I was using data service?
In order to help you to manage your roaming data expense, we give every Universal Card user a default monthly threshold NT$5,000. So the data service will be suspended upon the threshold reached. If you want to be exempted from this, you can either
1.Please download and sign the「Unlimited Data Service Agreement」then fax to (02)2546-2027 or e-mail to S2TService@sim2travel.com
2.Or send a SMS to +886-972-900-154 via your Universal Card service number, with the following content: “I want to use Data Service and agreed to pay the bill. Do not suspend my data service.“

►Does Universal Card support 4G service?
Yes. Universal Card has been providing 4G data service, however, when encountering 4G coverage issue in local, you still can access 3G or 2G network. The signal coverage and data speed will be subject to local network.

※Notes
1.In Hong Kong, if you want to use Wi-Fi only, please do turn off mobile data function on your handset to avoid connecting to mobile internet and cause data charge.
2.Data volume calculates use 「KB」or 「10KB」,less than 1KB in 1KB or less than 10KB in 10KB.
3.Some countries do not provide day cap, please use data service cautiously in those countries.

Date Roaming Coverage table

 Continent   Country   Operator   GSM/3G Frequency Band   4G Frequency Band   LTE mobile band 
Asia China CMCC GSM 900
3G TD-SCDMA
TDDLTE 1800(FDD),1900,2300,2500,2600 B3(FDD),B38,B39,B40,B41
Hong Kong CMHK GSM 1800
3G 2100
LTE 1800,2300,2600 B3,B7,B40
Macau CTM GSM 900,1800
3G 2100
LTE 1800,2300 B3,B40
Singapore StarHub 3G 2100 LTE 1800,2600 B3,B7
Thailand AWN 3G 2100 LTE 1800,2100 B1,B3
Indonesia Indosat GSM 900,1800
3G 2100
LTE 900,1800 B3,B8
Malaysia DiGi 3G 2100 LTE 1800,2600 B3,B7
Japan Softbank 3G 1500,1700,2100 LTE 1800,1900,2100,2600 B1,B9
South Korea KT 3G 2100 LTE 900,1800 B3
India Aircel GSM 900/1800 N/A N/A
Vodafone(Essar-Delhi) GSM 900
3G 2100
LTE 1800 B3
Philippines Globe GSM 900,1800,1900
3G 900,2100
LTE 1800 B3,B7,B41
美洲 USA
(Without Guam)
AT&T
(Without Maritime roaming)
3G 850,1900 LTE 700,1700,2100 B4,B17
Canada Bell 3G 850,1900 LTE 1700,2100,2500,2600 B4,B7
Telus 3G 850,1900 LTE 1700,2100 B4
Brazil Oi Movel GSM 1800
3G 2100
LTE 2600 B7
Vivo GSM 850,1900
3G 2100
LTE 2600 B7
Europe U.K. Orange GSM 1800
3G 2100
N/A N/A
T-Mobile GSM 1800
3G 2100
LTE 1800 B3
Telefonica 3G 2100 N/A N/A
France Bouygues Telecom 3G 2100 N/A N/A
Orange GSM 900,1800
3G 2100
LTE 800,2600 B7,B20
SFR 3G 2100 LTE 800,1800,2600 B3,B7,B20
Germany T-Mobile GSM 900
3G 2100
LTE 800,1800,2600 B3,B7,B20
Telefonica GSM 900,1800
3G 2100
LTE 800 B20
Italy TIM GSM 900,1800
3G 2100
LTE 800,1800,2600 B3,B7,B20
WIND 3G 2100 N/A N/A
Netherlands T-Mobile GSM 1800
3G 2100
N/A N/A
Vodafone 3G 2100 LTE 800,1800 B3,B20
Austria Orange 3G 2100 N/A N/A
T-Mobile GSM 900,1800,1900
3G 2100
LTE 800,1800,2600 B3,B7,B20
Russia MegaFon GSM 900,1800
3G 2100
N/A N/A
MTS 3G 2100 LTE 800,2600 B7,B20
Oceania Australia Optus 3G 900,2100 LTE 700,1800,2300,2600 B3,B7,B28,B40

NOTE: The signal coverage and data speed will be subject to local network.